Shipping Policy

At Luxury Lane we aim to make your shopping journey as smooth as possible by ensuring that your orders are delivered promptly and reliably. This shipping policy outlines the process for getting your purchases to you and what you can expect in terms of delivery.

Shipping Method

To make sure your orders get to you safely and punctually we team up with Shiprocket a reliable and effective logistics provider.

Shipping Time

• Processing Duration: After you place your order kindly give us 1 to 2 business days to process it.
• Delivery Timeframe: Once processed orders usually arrive within 3 to 7 business days based on your location.

Shipping Charges

• We provide shipping for all orders throughout India at no cost.

Order Tracking

After your order is sent out, you'll get an email confirming it along with a tracking number. This number lets you keep an eye on your package's journey through the Shiprocket website.

Returns Policy

We want you to be happy with your purchase but if something is not right, we are here to assist you.
• Return Window: We accept returns within 7 days of delivery. Please make sure that the items are in their condition with all tags attached and in their original packaging.
• Return Process: To start a return please choose the option within your order details. Once your return is approved, we will guide you through the return process.
• Refunds: Once we receive the returned item and confirm its condition we will process your refund, within business days. Refunds will be sent to the payment method.

Non-Returnable Items

Kindly be aware that some products like undergarments and items marked as final sale cannot be returned.
At Luxury Lane we prioritize your satisfaction with each purchase. If you have inquiries or issues regarding our shipping or return procedures feel free to contact our customer support team.