SOME WORDS ABOUT US
LUXURY LANE:
A NAME IN LUXURY FASHION
Welcome to Luxury Lane—where fashion meets your story.
Our Philosophy
At Luxury Lane we believe fashion is more than just a way to dress – it’s a way to express yourself. Founded by Viral Jindal our brand is a celebration of luxury, sophistication and individuality. We offer a curated selection of tops and dresses that are modern and timeless.
Fashion should be accessible, empowering and above all a reflection of you. That’s why at Luxury Lane we design each piece with attention to detail and passion. Our garments are made from the finest materials so every piece you wear feels as good as it looks. Whether it’s a chic top for a casual day or a show stopping dress for a special occasion our collection is designed to make you feel confident, comfortable and stylish.
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Browse our collection and find your perfect piece. Whether you’re dressing up for an occasion or just want to upgrade your everyday wardrobe Luxury Lane is here to help you look and feel great.
FAQs
How can I track my order?
You can track your order by logging into your account and visiting the "Order History" section. Once your order is shipped, you’ll receive a tracking number via email.
Are the colors of the products shown on the website accurate?
We make every effort to display the colors of our products as accurately as possible. However, slight variations may occur due to screen settings and lighting.
Will I get separate shipments for multiple products?
If you order multiple products, they may be shipped separately depending on availability and location. You’ll receive tracking information for each shipment.
Why is my order being cancelled?
Orders may be cancelled if there is an issue with payment, stock availability, or if the shipping address is invalid. Please contact our customer support for more details.
How do I initiate a return or exchange?
To start a return please choose the option within your order details. Once your return is approved, our team will guide you through the process.
What is the return/exchange policy?
We accept returns or exchanges within 7 days of delivery, if provided items are unworn, in original condition, and with all tags attached. Please contact our customer support for more details.
What if I encounter issues while placing an order?
If you face any issues while placing an order, please reach out to our customer support team via email or phone for assistance.
Can I get more information about a product before purchasing it?
Absolutely! You can contact our customer support for additional information or details about any product before making a purchase.
Can I change or cancel my order after it has been placed?
Once an order is placed, changes or cancellations are only possible if the order hasn’t been processed yet. Please contact us as soon as possible to make modifications.
What payment methods do you accept?
We accept major credit/debit cards, digital wallets, and other secure payment options.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.
Can I return an item if I change my mind after purchase?
Yes, you can return an item within 7 days of delivery, as long as it is unworn, in original condition, and with all tags intact.
What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer support immediately with photos of the product, and we’ll assist with a replacement or refund. Unboxing video of product is must needed.
Can I change the shipping address after placing an order?
Shipping address changes are only possible if your order hasn’t been shipped yet. Please contact our support team as soon as possible to update the address.
What should I do if I haven’t received my order within the estimated delivery time?
If your order hasn’t arrived within the expected delivery time, please contact our customer support with your order details, and we’ll assist in tracking it.
Do you offer customization options for products?
At the moment, we don’t offer product customization. However, stay tuned as we might introduce it in the future.
How can I provide feedback or suggestions?
We love hearing from our customers! You can provide feedback or suggestions through our "Contact Us" page or by emailing our customer service team.
How long will it take to receive my order?
Delivery times vary based on your location. After your order is processed, you can expect delivery within 5-7 business days.
